Privacy Policy – LoFaiOnline
Last updated: 2 November 2026
This Privacy Policy explains how LoFaiOnline (the website mahmoudlofaionline.it and the Facebook Page “Mahmoud – اعملها أونلاين”) collects and uses personal data, including data processed by our automated Messenger assistant (“LoFaiOnline Assistente”).
1. Data controller
Mahmoud Aiad – LoFaiOnline
Email: mahmoudlofaionline@gmail.com
2. Messenger assistant: what data we process
When you send a message to our Facebook Page on Messenger, our assistant receives from Meta only:
- the text of the message you send;
- your Page-Scoped ID (an anonymous identifier assigned by Meta, needed to send you the reply).
We do not request your name, phone number, email, location or any other profile information through the assistant.
3. Why we use this data
The only purpose is to answer your question by sending you links to the relevant guides published on our website. Your message is not used for advertising, profiling or marketing, and it is never sold or shared with third parties for their own purposes. Legal basis: your request (Art. 6(1)(b) GDPR) and our legitimate interest in answering messages sent to our Page (Art. 6(1)(f) GDPR).
4. Service providers that process the data
- Meta Platforms – delivers the messages on Messenger (see the Meta Privacy Policy).
- Hostinger – hosts the automation server (n8n) that receives the message and sends the reply.
- Anthropic – the AI model (Claude) reads the message text only to choose the most relevant article and write the reply. Some providers may process data outside the European Union; in that case the transfer relies on the safeguards offered by the provider (e.g. Standard Contractual Clauses).
4b. TikTok integration (LoFaiOnline Publisher)
Our internal tool “LoFaiOnline Publisher” uses the TikTok Login Kit and Content Posting API only to publish videos created by us on our own TikTok account (@mahmoudlofaionline). Through TikTok we receive only the basic information of our own account (open ID, display name, avatar) and the access tokens needed to upload videos. We do not access, collect or store data of other TikTok users. Tokens are stored encrypted on our automation server (n8n on Hostinger) and can be revoked at any time from the TikTok app settings. See also the TikTok Privacy Policy.
5. How long we keep the data
Technical logs of the automation (which may contain the message text) are kept for a maximum of 30 days and then deleted automatically. The conversation itself remains in the Messenger inbox of our Page, as with any Messenger chat, until you or we delete it.
6. Website, cookies and advertising
Our website uses cookies and shows ads from Google. Non-essential cookies are used only with your consent, which you can give or refuse through the consent banner shown on the site. More information: How Google uses information from sites that use its services. If you write to us through the contact form or a comment, we use your name and email only to reply to you.
7. Your rights and data deletion
You have the right to access, correct or delete your data, to object to or restrict its processing, and to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
To request deletion of your data: send an email to mahmoudlofaionline@gmail.com with the subject “Data deletion”, or write “delete my data” to our Page on Messenger. We will delete any data related to you within 30 days and confirm it to you.
8. Changes
We may update this policy. The date at the top of the page shows the latest version.
ملخص بالعربي
لما تبعت رسالة لصفحة “اعملها أونلاين” على Messenger، المساعد الآلي بيستلم نص رسالتك ورقم تعريفي مجهول من Meta بس، علشان يرد عليك برابط المقال المناسب من الموقع. مش بنطلب اسمك ولا رقمك ولا أي بيانات تانية، ومش بنستخدم رسالتك في إعلانات ولا بنبيعها لحد. الرسالة بتعدي على Meta وعلى سيرفر الأتمتة (Hostinger) وعلى نموذج الذكاء الاصطناعي Claude من Anthropic علشان يختار المقال المناسب، والسجلات التقنية بتتمسح تلقائياً بعد 30 يوم بالكتير. لو عايز نمسح بياناتك، ابعت إيميل على mahmoudlofaionline@gmail.com أو اكتب للصفحة “امسح بياناتي”.